Skip to main content

Table 1 Survey scoring domains and ‘primary study outcomes

From: Hemodialysis patient characteristics associated with better experience as measured by the In-center Hemodialysis Consumer Assessment of Healthcare Providers and Systems (ICH CAHPS) survey

Domain

Number of questions

Response options

Primary study outcome (‘Top Box’ outcome)

Nephrologists’ Communication and Caring (NCC)

6

Never/sometimes/usually/always (5)

Yes/no (1)

Average equal to 4

Quality of Dialysis Center Care and Operations (DCO)

17

Never/sometimes/usually/always (14)

Yes/no (3)

Average equal to 4

Providing Information to Patients (PIP)

9

Yes/no (9)

Average equal to 1

Nephrologist rating

1

0–10 (0 worst and 10 best)

9–10

Dialysis staff rating

1

0–10 (0 worst and 10 best)

9–10

Dialysis facility rating

1

0–10 (0 worst and 10 best)

9–10