n= | |
---|---|
The information was: | |
- Too comprehensive | 1 |
- Appropriately comprehensive | 12 |
- Too brief | 2 |
The text was: | |
- Easy to understand | 10 |
- Okay | 5 |
- Difficult to understand | 0 |
The tone was: | |
- Respectful | 10 |
- Neutral | 5 |
- Insensitive | 0 |
Overall rating of the letter: | |
- Very good | 8 |
- Fairly good | 5 |
- Neither good nor bad | 1 |
- Fairly bad | 1 |
- Very bad | 0 |