From: Continuous quality improvement in nephrology: a systematic review
Quality assurance | Continuous quality improvement | |
---|---|---|
Motivation | Measuring compliance with standards | Continuously improving processes to meet standards |
Means | Inspection | Prevention |
Attitude | Required, defensive | Chosen, proactive |
Focus | Outliers: "bad apples" Individuals | Processes Systems |
Scope | Medical provider | Patient care |
Responsibility | Few | All |