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Table 3 Participant comments regarding the pharmacist intervention

From: A pharmacist based intervention to improve the care of patients with CKD: a pragmatic, randomized, controlled trial

Participant

Comment

1

“That they still know who I am, they've taken a personal interest in me, you're not just a person walking in and out”.

2

“They're looking at me as an individual, individual attention is good, hard to find”.

3

“The pharmacist knew about my medication regimen”.

4

“The VA cared enough to call”.

5

“Liked how they explained how my blood pressure should be”.

6

“It's nice that someone takes the time to call”.

7

“They told me what I should do and shouldn't do - a good reminder”.

8

“Truthfulness; the pharmacist was very good about explaining concepts and answering questions”.

9

“I liked that she reminded me to get labs, and made me remember to fill my medications”.