Participant | Comment |
---|---|
1 | “That they still know who I am, they've taken a personal interest in me, you're not just a person walking in and out”. |
2 | “They're looking at me as an individual, individual attention is good, hard to find”. |
3 | “The pharmacist knew about my medication regimen”. |
4 | “The VA cared enough to call”. |
5 | “Liked how they explained how my blood pressure should be”. |
6 | “It's nice that someone takes the time to call”. |
7 | “They told me what I should do and shouldn't do - a good reminder”. |
8 | “Truthfulness; the pharmacist was very good about explaining concepts and answering questions”. |
9 | “I liked that she reminded me to get labs, and made me remember to fill my medications”. |