Table 2 Process outcomes to be studied in the Kidney Awareness Registry and Education (KARE) study

Adoption

1. Are providers and staff satisfied with integration into clinic work flow?

Survey

Implementation

1. Are automated telephone recordings delivered as intended?

Data from ATSM information technology platform; comparison of audio recordings of health coach conversations vs. CKD-ATSM manual

2. Is the health coaching intervention delivered as intended?

3. Is health coaching similar across all health coaches, despite language differences?

Maintenance (patient)

1. Are there any difficulties in participating? Unanticipated issues?

Focus groups and questionnaire at study conclusion

2. Are there any unintended consequences of receiving self-management support?

Maintenance (Provider)

1. Do providers read the electronic notes entered by the health coach?

Focus groups and questionnaire at study conclusion

2. Do medical assistants use the patient profile routinely?

3. Are there unanticipated consequences of the CKD registry on delivery of non-CKD chronic disease care?

Maintenance

1. Time needed by practice teams to engage with CKD-registry and perform outreach

Health Coach logs, study reports

2. Costs (supplies, time spent by health coaches and their salaries) for delivery of CKD-ATSM