Table 1 Impact of issues constraining service delivery during COVID-19
|  | 1 (Minimal) | 2 | 3 | 4 | 5 (Significant) | Don’t Know | N/A | Missing |
|---|---|---|---|---|---|---|---|---|
Staff availability | ||||||||
 Doctors | 4 (12.9%) | 3 (9.7%) | 5 (16.1%) | 10 (32.3%) | 9 (29.0%) | 0 | 0 | 17 |
 Nurses | - | - | 3 (9.7%) | 8 (25.8%) | 20 (64.5%) | 0 | 0 | 17 |
 Other MDT | 2 (6.5%) | 2 (6.5%) | 7 (22.6%) | 14 (45.2%) | 6 (19.4%) | 0 | 0 | 17 |
 Admin | 3 (10.3%) | 4 (13.8%) | 9 (31.0%) | 7 (24.1%) | 6 (20.7%) | 1 | 0 | 18 |
 Tech | 5 (18.5%) | 6 (22.2%) | 8 (29.6%) | 5 (18.5%) | 3 (11.1%) | 2 | 0 | 19 |
Equipment availability | ||||||||
 PPE | 11 (35.5%) | 5 (16.1%) | 4 (12.9%) | 5 (16.1%) | 6 (19.4%) | 0 | 0 | 17 |
 Dialysis machines | 20 (64.5%) | 3 (9.7%) | 3 (9.7%) | 4 (12.9%) | 1 (3.2%) | 0 | 0 | 17 |
 HDF fluid | 13 (41.9%) | 6 (19.4%) | 1 (3.2%) | 6 (19.4%) | 5 (16.1%) | 0 | 0 | 17 |
 Ventilators | 14 (60.9%) | 4 (17.4%) | 2 (8.7%) | 2 (8.7%) | 1 (4.3%) | 3 | 4 | 18 |
 Other | 2 (66.7%) | - | - | - | 1 (33.3%) | 0 | 3 | 7 |
Bed availability | ||||||||
 Isolation | 2 (6.5%) | 1 (3.2%) | 3 (9.7%) | 8 (25.8%) | 17 (54.8%) | 0 | 0 | 17 |
 Critical care | 1 (3.4%) | 4 (13.8%) | 3 (10.3%) | 8 (27.6%) | 13 (44.8%) | 0 | 1 | 18 |
 Other | 1 (33.3%) | - | - | - | 2 (66.7%) | 0 | 3 | 7 |
Decision making | ||||||||
 Info Timeliness | 1 (3.3%) | 6 (20.0%) | 14 (46.7%) | 2 (6.7%) | 7 (23.3%) | 1 | 0 | 17 |
 Communication | 1 (3.3%) | 6 (20.0%) | 13 (43.3%) | 4 (13.3%) | 6 (20.0%) | 1 | 0 | 17 |
 Day to day command | 2 (6.5%) | 12 (38.7%) | 11 (35.5%) | 2 (6.5%) | 4 (12.9%) | 0 | 0 | 17 |
 COVID-19 command | 1 (3.2%) | 12 (38.7%) | 10 (32.3%) | 3 (9.7%) | 5 (16.1%) | 0 | 0 | 17 |
 Other | - | 1 (50.0%) | - | - | 1 (50.0%) | 0 | 3 | 7 |